Official Documents

PP88 Privacy Policy – Your Personal Data Protection

Pp88 is committed to protecting the privacy and data security of every member. This document explains how we collect, use, and safeguard your information.

Updated: January 2026

Pp88's Privacy Commitment to You

Six core principles that form the foundation of how PP88 handles our members' personal data

256-bit Data Encryption

All your personal and financial information is encrypted using 256-bit SSL technology. Data transmitted between your device and pp88 servers cannot be read by any third party.

No Data Sales

Pp88 has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes without your explicit consent.

Control Is in Your Hands

You have the right to access, correct and request the deletion of your personal data at any time. PP88 gives members full control over the information they share.

PDPA Compliance

Pp88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data handling process we operate is designed to meet the strict requirements of this legislation.

Secure Data Storage

Your data is stored on servers protected by layered access controls, continuous 24/7 monitoring and regular backups. Only authorised staff may access member data.

Breach Notification

In the event of any data breach that may affect your information, PP88 will notify you and the relevant authorities within the timeframe required by law.

Important Note: This Privacy Policy applies to all information collected by PP88 through our website, mobile app and all service channels. By using the PP88 platform, you agree to the practices described in this document.

1 Introduction

Pp88 ("we", "Platform", or "company") takes our responsibility to protect the privacy of every member using our services seriously. This Privacy Policy is drafted to transparently explain how we collect, process, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

We understand that trust is the foundation of the relationship between a platform and its players. When you register a PP88 account, play games or make financial transactions, you are entrusting us with your personal information — and we do not take that responsibility lightly.

This Policy covers all data processing activities carried out by PP88, including use of our official website, the PP88 mobile app for iOS and Android, and all interactions through our customer support channels. Please read this document carefully and contact us if you have any questions.

2 Data We Collect

Pp88 collects various types of personal data depending on your interactions with our platform. The following are the main categories of data we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identification card number Identity verification (KYC)
Contact Information Email address, phone number Communications & Support
Financial Information Bank account number, e-wallet, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security and fraud detection
Usage Data Game history, wagering activity, session duration Service improvement
Location Data Country and region based on IP Regional regulatory compliance

In addition to data you provide directly during registration or use, we also collect data automatically through cookies, tracking pixels, and similar technologies when you browse our platform.

Data Minimisation Principle: pp88 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive personal data such as health information, religious beliefs, or political views unless required by law.

3 How We Use Your Data

The personal data we collect is used for legitimate and transparent purposes. Below are the primary uses of your data at PP88:

  • Account Management: To create, verify, and maintain your pp88 account, including mandatory KYC verification processes;
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately;
  • Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance;
  • Platform Security: To detect and prevent fraud, money laundering, and other illegal activities;
  • Service Improvement: To analyse usage patterns and improve the overall user experience;
  • Marketing Communications: To send information about promotions, bonuses, and the latest offers — subject to your communication preferences;
  • Legal Compliance: To fulfil legal obligations, financial regulations, and applicable reporting requirements.

Pp88 will not use your data for any purpose beyond those stated above without first obtaining additional consent from you.

4 Data Sharing with Third Parties

Pp88 does not sell or trade your personal data. However, there are certain situations where we need to share your information with selected third parties:

  • Payment Providers: Transaction information is shared with FPX, Touch 'n Go, GrabPay, Boost, and credit card network providers to securely process your payments;
  • Game Providers: Minimum session data is shared with game software providers solely to ensure games function correctly;
  • Relevant Authority: Information may be disclosed to government authorities, regulatory bodies, or law enforcement when required by law;
  • Technology Service Providers: Technical partners who assist in managing our platform's infrastructure, cybersecurity, and analytics;
  • Business Transfers: In the event of a merger, acquisition or asset sale, your data may be transferred as part of that business transaction.

All third parties we engage are required to comply with security and privacy standards equivalent to those of pp88 itself. They are only permitted to use your data for purposes we have specified, and nothing beyond that.

Our Commitment: pp88 does not share your personal data with third-party advertisers, social media platforms, or data brokers for marketing purposes without your explicit consent.

5 Cookies & Tracking Technologies

Pp88 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly. There are several types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled;
  • Performance Cookies: Collects information on how you use the platform to help us identify and resolve technical issues;
  • Functional Cookies: Stores your preferences such as language and display settings for a more personalized experience;
  • Analytics Cookies: Helps us understand traffic patterns and platform usage to make meaningful improvements.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the PP88 platform.

6 Data Security

Pp88 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure:

  • 256-bit SSL data encryption for all data in transit;
  • Storage-level data encryption using AES-256;
  • Continuous 24/7 security monitoring with intrusion detection systems;
  • Role-based layered access controls — only staff who genuinely need access to specific data are permitted;
  • Regular penetration testing and security audits conducted by independent experts;
  • Regular cybersecurity awareness training for all pp88 staff;
  • Clear incident response procedures to ensure any issues are addressed promptly.
Security Certification: The pp88 payment system complies with PCI DSS (Payment Card Industry Data Security Standard) to ensure your financial information is always protected at the highest level.

7 Data Retention and Deletion

Pp88 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law. The following are general guidelines for our retention periods:

  • Active Account Data: Retained for the duration that your account remains active and in use;
  • Financial Transaction Records: Retained for a minimum of seven (7) years in line with financial and tax reporting requirements;
  • Communication Logs: Customer support conversation records are retained for two (2) years;
  • Technical Log Data: Security and technical logs are retained for one (1) year;
  • After Account Closure: Certain data may be retained for the period required by law after an account is closed.

Once the retention period has expired and there is no legal obligation requiring continued storage, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by PP88:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations that may prevent immediate removal.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

Right to Portability

You have the right to receive your personal data in a structured, machine-readable format.

Right to Restriction

You may request that we restrict the processing of your personal data in certain circumstances as provided by law.

To exercise any of the above rights, please contact the pp88 Data Protection team through our support channels. We will process your request within 30 days of receipt.

9 Children's Privacy

The pp88 platform is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If you believe we have inadvertently collected information from someone under the age of 18, please contact us immediately. We will take appropriate steps to delete that information as soon as possible and close the relevant account.

Warning: If you become aware of anyone under the age of 18 using the PP88 platform, please report it to our support team immediately through the available support channels.

10 Changes to the Privacy Policy

Pp88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or relevant technological developments.

When we make significant changes to this Policy, we will:

  • Updating the "Last Updated" date at the top of this document;
  • Displaying a clear notice on the pp88 homepage for a minimum of 14 days;
  • Sending email notifications to all registered members for material changes;
  • In the event of highly significant changes, we may require you to reconfirm your consent.

Your continued use of the pp88 platform after an amendment takes effect is considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11 Contact Us About Privacy

If you have any questions, concerns or complaints about how PP88 handles your personal data, or if you wish to exercise any of your data protection rights, our team is ready to help.

You can reach the PP88 Data Protection Officer via:

  • Email: [email protected]
  • Live Support: Via the live chat function within the pp88 platform
  • Response Time: We aim to respond to all privacy-related enquiries within 3–5 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or any relevant supervisory authority in your jurisdiction.

Effective Date: This Privacy Policy takes effect from January 2026 and supersedes all previous versions of the PP88 Privacy Policy.

Your Data Is Safe with PP88

Enjoy a safe, fair, and fully protected online entertainment experience. Join over 500,000 pp88 members in Malaysia who trust our platform every day.

By registering, you agree to the Terms and Conditions and the pp88 Privacy Policy.

Bahasa Melayu